BUSINESS ETIQUETTE TRAINING
Course outline
Basic soft skills
E-mail & telephone etiquette
Meeting & greeting etiquette
Office etiquette
Business card etiquette
Dressing for business
Business dining etiquette
Guest management
Cross-cultural sensitivity
Respecting gender and diversity
Political correctness
Who should attend?
New and young employees who have joined the company
Employees preparing for their first trip abroad
Anybody who wants to benefit from business etiquette awareness
Learning Outcomes
New knowledge on how to apply a new set of business manners to everyday business scenarios and situations